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Yoon-Sung Kim

University of Toronto Graduate

Technology Sales Associate, Canada Computers and Electronics


Highly motivated and results-driven professional with 6+ years of experience in technology sales, consistently exceeding sales targets and providing exceptional customer service, Proficient in data analysis, data visualization, and statistical analysis using tools such as Python, Excel, SAS, SQL and R.

Personal Information



Email : yoonsung.kim@hotmail.com

Website : yoon-sung.kim

Phone : (416)-697-6617

Skills



• Programming Languages: Python, HTML, CSS, JavaScript, SQL

• Data Analysis: Python (pandas, numpy), SQL, R, SAS

• Data Visualization: R (ggplot2, Lattic, Plotly), Excel (PivotTables and advanced functions), Python (Plotly, Matplotlib, seaborn)

• Statistical Analysis: Regression Analysis, Categorical Data Analyst, Survey, Sampling and Observational Data, Design and Analysis of Experiments

• Customer Service and Sales, Product Knowledge and Technical Expertise

• Communication, Presentation Skills, Problem Solving, and Critical Thinking

• Team Collaboration

Work Experiences



Technology Sales Associate

Canada Computers and Electronics / North York, Ontario, Canada / October 2017 - current

• Conduct in-depth customer consultations to understand their technology needs and recommend appropriate products and services. 

• Consistently meet and exceed monthly sales targets through effective sales techniques and exceptional customer service. 

• Maintain up-to-date knowledge of the latest technology trends, products, and services to provide informed recommendation to customers. 

• Build and maintain strong customer relationships through regular follow-ups and excellent after-sales service.

• Collaborate with cross-functional teams, including marketing and corporate sales, to ensure customer satisfaction and drive sales growth. 

• Trained new employees on product features, customer service best practices, and sales techniques, contributing to a more knowledgeable and efficient sales team.

Certifications



Educations



University of Toronto

Honours Bachelor of Science (Computer Science, Mathematics and Statistics) / September 2013 - August 2017

Relevant Courses: Advanced Macroeconomic Theory, Design and Analysis of Experiments, Multivariate Analysis, Applications of Statistical Methods, Topics in Price Theory, Financial Economics, Categorical Data Analysis, Surveys, Sampling and Observational Data

Earl Haig Secondary School

Ontario Secondary School Diploma / September 2008 - June 2013